At One Stop Wonders Private Limited, we aim to provide transparent and customer-friendly services. This Refund & Cancellation Policy explains the terms related to cancellations and refunds for bookings made through our website or services.
Cancellation Policy
- Customers can request cancellation by contacting us through phone or email.
- Cancellation charges may apply depending on the booking type, travel date, and vendor policies.
- Last-minute cancellations may attract higher cancellation charges.
Refund Policy
- Refund eligibility depends on the cancellation terms of hotels, transport providers, airlines, or other travel vendors.
- Approved refunds are processed through the original payment method.
- Refund processing may take 7–14 business days depending on banking and payment gateway procedures.
Non-Refundable Situations
- No-show bookings
- Unused travel services after commencement of the trip
- Non-refundable promotional or discounted packages
- Cancellation beyond allowed timelines
Service Issues
In case of any service-related issue, customers are requested to contact us immediately so that we can assist and resolve the matter appropriately.
Contact Information
One Stop Wonders Private Limited
Address: J-509/1 Azhar Mulla Bagan, Ground Floor, Nearby Chote Masjid, Kolkata 700024
GSTIN: 19AAECO9900E1ZE
Phone: +91 7449708220
WhatsApp: +91 74497 08220
Email: onestopwonder26@gmail.com